Frequently Asked Questions
Am I required to store long-term?
Store with Vrana Mini Storage short or long-term. We offer flexible month-to-month leases.
What documentation do I need to rent a storage unit?
All you need is a valid form of government-issued ID such as a driver’s license, passport, or state ID.
When can I access my storage unit?
Access your storage unit 24/7. No need to call us or schedule an appointment.
How do I get my security deposit back?
-Per the contract, written notice of termination is required 30 days in advance of the planned move-out.
-Current with all payments, fees and penalties.
-Storage unit must be broom clean and in good condition. Broom clean does NOT mean sweep into the driveway!
-Clean up all spills.
-Remove your lock.
-Let us know via call or text (608) 374-2113 when you are out of the unit. (This is a month to month contract. It can only be terminated at the end of the month.)
-Current mailing address.
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Can I store a vehicle in a storage unit?
Yes! Cars, motorcycles, and smaller boats are easily stored inside of storage units.
Vehicle Storage Guidelines:
-Registration – The vehicle’s current registration is required and the registration must match the renter’s name. (Also needed for trailers for boats and jet skis)
-Proof of insurance – It’s tempting to cancel your insurance while your car is in storage, but it is a requirement to be able to rent a storage unit.
-Floor Protection- It is your responsibility to protect the floor under your vehicle from fluid leaks. A Floor Protection Mat is required for any vehicle storage.
-Vehicles must be driven into the storage unit, not towed or stored on blocks.
-No repairs, maintenance or work of any kind may be performed inside the storage unit or on the property.
-Batteries must be removed and stored off site.
How do I determine which unit size to rent?
Use our online size guide or give us a call to speak with a storage expert. Take the time to create a list of everything you plan to store for a more accurate unit size suggestion.
What security features do you offer?
Our facility is being monitored 24 hours a day using our 24-hour video surveillance system. We also offer security lighting, raised floors, and 8 foot high doors.
What items am I not allowed to store?
Tenants are never allowed to store perishables, plants, animals, stolen or illegal goods as well as flammable or hazardous items.
Am I required to purchase insurance?
Insurance is required. If your homeowner or renter's insurance doesn't cover stored items, we can help you sign up with a storage insurance provider.
What are some tips on successfully operating the storage doors?